Proving the ROI of Scripting and Automation (Like a Ninja)

Thanks to Jonathan Crowe, the Director of Community at NinjaOne, for inviting me to be a part of one of the Like a Ninja streams that they host on the NinjaOne YouTube channel every couple of weeks. This stream was on October 9th, 2024 and was a conversation with that Jonathan hosted with Mark Giordano, a Technical Product Manager at NinjaOne and former customer and community member (also known as AiVenom), and me around how to determine the Return on Investment, or ROI, of scripting and automation.

While programmers and technicians are usually somewhat easy to convince about why automating things is worth investing time and effort into, it's not always easy to convince business leadership that automation is worth it, because the business wins aren't always as obvious when automation is approached from a technical perspective.

The video is about an hour long. Here it is, following the official stream description:

Does it feel like the time you spend on scripting and related training is going unappreciated? Or, worse yet, like you'll never get approval for that in the first place? Effective use of scripting can be a game-changer for IT admins, but unfortunately management doesn't always view it as a priority, and it's rare when the value of it is clearly communicated to all the stakeholders involved.

Join us for tips on how you can better highlight the business value of scripting, and get increased buy-in and support for it as a critical time investment.

This is the second stream where I've been a guest of NinjaOne, the other one you can see was writing PowerShell scripts How to Write PowerShell (Like a Ninja)